Executive Summary
This report provides an in-depth analysis of the top three SaasJet applications in the Atlassian Marketplace based on installation count. SaasJet is a significant vendor in the Atlassian ecosystem, offering a variety of productivity and workflow enhancement tools for Jira and Confluence users.
The top three SaasJet applications by installation count are:
- Time in Status (5,861 installations) - A time tracking and reporting tool that provides insights into how long issues spend in different statuses.
- Issue History for Jira (3,290 installations) - A tool for tracking and auditing changes to Jira issues over time.
- Smart Forms for Jira (1,060 installations) - A form creation and automation tool that streamlines data collection and issue creation.
These applications collectively represent SaasJet's strength in providing tools that enhance Jira's native capabilities, particularly in the areas of time tracking, reporting, and workflow automation.
Installation Analysis
Key Findings:
- Time in Status dominates with 57.5% of installations among the top three apps, indicating strong market demand for time tracking and reporting capabilities in Jira.
- Issue History for Jira holds 32.3% of installations, showing significant user interest in audit and change tracking functionality.
- Smart Forms for Jira accounts for 10.4% of installations, representing a growing segment focused on form-based data collection and workflow automation.
- The significant gap between the first and third app (5,861 vs 1,060 installations) suggests that time tracking and audit capabilities are more universally needed than form automation in the Atlassian ecosystem.
Revenue Analysis
Key Findings:
- Time in Status generates the highest revenue at approximately $102,069 (latest data), representing 55.6% of the combined revenue of the top three apps.
- Issue History for Jira follows with revenue of about $69,166 (37.7% of combined revenue).
- Smart Forms for Jira generates approximately $12,439 (6.8% of combined revenue).
- The revenue distribution closely mirrors the installation distribution, suggesting consistent monetization across the product line.
- Revenue per user is highest for Issue History for Jira at $0.16 per user, followed by Smart Forms for Jira at $0.17 per user, and Time in Status at $0.13 per user.
Pricing Analysis
Key Findings:
- All three apps follow a tiered pricing model that scales based on user count, with significant discounts for larger user tiers.
- Issue History for Jira has the highest per-user price at the 100-user tier ($1.50/user/month), but becomes the most affordable at the 10,000-user tier ($0.02/user/month).
- Time in Status is priced at $1.15/user/month for 100 users, decreasing to $0.05/user/month for 10,000 users.
- Smart Forms for Jira starts at $1.10/user/month for 100 users and drops to $0.02/user/month for 10,000 users.
- Annual pricing offers approximately 15-20% savings compared to monthly billing across all apps.
- Data Center pricing is generally higher than Cloud pricing, reflecting the additional enterprise features and support.
User Reviews Analysis
Key Findings:
- Time in Status has the highest number of reviews (154) with an average rating of 3.6/5, indicating broad user adoption and generally positive reception.
- Issue History for Jira has 70 reviews with an average rating of 3.6/5, showing consistent user satisfaction.
- Smart Forms for Jira has 38 reviews with the highest average rating of 3.8/5, suggesting high satisfaction among its smaller user base.
- Common positive themes across reviews include ease of use, helpful support, and significant time savings.
- The high review count for Time in Status relative to its installation base suggests users are more engaged with this product.
Sample Recent Reviews:
"We found the ability to integrate Time in Status with Microsoft Power BI to be especially useful in preparing for QBR's (Quarterly Business Reports). Our facilities department, Devops, and I.T. operations groups are especially excited about the insight this plugin provides to our operational efficiency and productivity. This plugin is a must-have for Jira platform users....it's out of the box functionality is a real eye opener into how your organization is performing."
May 9, 2025
"The 'Time in Status' plugin is a valuable tool for tracking and analyzing the time issues spend in different workflow states. It provides clear insights, helping teams optimize processes and identify bottlenecks effectively."
November 14, 2024
"Issue History for Jira is a great tool for tracking all changes made to issues over time. It provides a clear audit trail, showing who made what changes and when. The interface is intuitive and integrates seamlessly with Jira. Filtering options and export functionality are especially useful for reporting. A must have for teams needing transparency and accountability."
August 4, 2025
"This app is a solid choice for anyone who needs more insight into their Jira issues. It does a great job of tracking all changes, from default to custom field, which is a big improvement over Jira's native history view (and reports) The different views, like the Table and Activity views, are really useful for organizing and understanding the data. Being able to see who changed what and when is crucial for our team's workflow and (especially) for auditing purposes. The export feature is nice, as it allows us to share reports easily Overall, it's a powerful and well-thought-out app that provides much-needed visibility into our Jira projects"
July 23, 2025
"Smart Forms for Jira has been a game-changer for our operations. The ability to trigger workflows automatically based on form submissions has been super helpful, saving our team significant time and effort. The support team is great and highly responsive as well."
August 15, 2025
"I really appreciate not only the functionality and ease of use of the Smart Forms app, but also how reachable the Support team is an open to feedback! I'd highly recommend using it and engaging with the SaaSJet team if for some reason their highly detailed documentation can't help you figure out your use case, they are super helpful."
July 31, 2025
Feature Analysis
Key Findings:
- All three apps focus on enhancing Jira's native capabilities in different but complementary ways.
- Time in Status offers the most comprehensive time tracking features, with 8 primary features focused on measuring and reporting time metrics.
- Issue History for Jira provides the most robust audit and change tracking capabilities, with 8 primary features centered around historical data and reporting.
- Smart Forms for Jira offers the most versatile form creation and automation features, with 8 primary features focused on data collection and workflow automation.
- All three apps integrate with Confluence, showing SaasJet's commitment to cross-product compatibility within the Atlassian ecosystem.
- Common use cases across the apps include process optimization, reporting, and workflow automation, indicating SaasJet's focus on enhancing productivity and visibility in Jira.
Feature Comparison:
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Conclusions and Recommendations
Key Insights:
- Market Dominance: Time in Status is clearly SaasJet's flagship product, with the highest installations, revenue, and user engagement. Its focus on time tracking and process optimization addresses a fundamental need in Jira project management.
- Complementary Product Strategy: SaasJet's top three apps address different but complementary aspects of Jira enhancement: time tracking, change history, and form automation. This suggests a deliberate strategy to cover multiple aspects of the Jira workflow.
- Consistent Pricing Strategy: All three apps follow a similar tiered pricing model that scales with user count, suggesting a unified pricing strategy across the product line.
- Strong User Satisfaction: All three apps maintain positive ratings (3.6-3.8/5), indicating consistent quality and user satisfaction across the product line.
- Cross-Product Integration: All apps integrate with Confluence, showing SaasJet's commitment to enhancing the broader Atlassian ecosystem.
Recommendations:
- For Atlassian Users:
- Organizations focused on process optimization and performance tracking should consider Time in Status as a primary enhancement to Jira.
- Teams with compliance or audit requirements would benefit most from Issue History for Jira.
- Organizations looking to streamline data collection and automate workflows should evaluate Smart Forms for Jira.
- Consider bundling these apps for a comprehensive enhancement of Jira capabilities across time tracking, auditing, and form automation.
- For SaasJet:
- Consider creating bundled offerings of these complementary apps to increase adoption of the less-installed products.
- Explore deeper integration between the apps to create a more cohesive ecosystem.
- Leverage the success of Time in Status to drive adoption of other products through cross-promotion.
- Continue focusing on customer support, which is frequently mentioned positively in reviews across all products.
- For Competitors:
- The success of these apps highlights significant gaps in Jira's native capabilities around time tracking, history tracking, and form automation.
- The high installation counts suggest these are essential enhancements for many Jira users, representing market opportunities.
- The positive reviews for support suggest that service quality is a key differentiator in this market.